Winter Plan


Local people are being urged to have a personal winter plan so they are prepared when they start to feel unwell with a cough, cold or flu.

Personal winter plans should include:

  • Having a free NHS flu vaccination if you are eligible
  • Getting help early before your condition worsens
  • Getting repeat prescriptions in plenty of time before bank holidays
  • Finding out where your local minor injuries unit is located
  • Seeking advice from your local pharmacist
  • Having cold and flu remedies at home
  • Stocking up on winter food supplies
  • Getting your boiler serviced
  • Keeping your home heated to 18C
  • Having a list of emergency phone numbers handy by your phone
  • Keeping an eye on elderly or frail friends, neighbours and relatives

If you do fall ill, advice from your local pharmacist or NHS 111 can help. NHS 111 can now be accessed online via a mobile phone, tablet or laptop to get advice even quicker at NHS.111.UK.

If you need some help or advice with your mental wellbeing, you can contact Oxfordshire’s free 24-7 helpline on 0800 783 0119.

The Public Health England leaflet ‘Keep Warm Keep Well’ provides advice on staying well in cold weather and covers issues such as financial help, healthy lifestyle, flu jabs and heating:

For more information about the flu vaccination, visit the NHS website.

For more information about how to stay warm and council services in Oxfordshire this winter, visit the Oxfordshire County Council website.

For more information on NHS 111 First, visit the OUH website.



NHS 111

If you have an urgent medical problem and you’re not sure what to do, you can call 111 by phone or access the service online at website (for people aged 5 and over). For more information please see here




How NHS 111 works:

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone. The phone service is open 24 hours a day, 7 days a week. Depending on your symptoms you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice


Help Us Help You


If you need medical help, the NHS is still here for you. It is important that patients who need urgent and emergency care for things such as stroke, heart attack, and other serious conditions seek help quickly. People should also use other vital services – such as cancer screening and care, maternity appointments and mental health support, as well as contact their GP for non-coronavirus illnesses.

If you think you have coronavirus, please follow the advice here.


Cancer Care During COVID-19

GPs and clinicians in Oxfordshire are supporting a national NHS campaign reminding people that cancer care is still available during the COVID-19 pandemic. A recent survey showed that nearly half of the public would delay or not seek medical help at all. NHS staff have pulled out all the stops to keep cancer services going throughout the pandemic and are urging the public not to delay treatment. Find out more...

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Staff at Oxford University Hospitals NHS Foundation Trust are encouraging people whose health may be at risk to come to their Emergency Departments at the John Radcliffe in Oxford and Horton General Hospital in Banbury during the COVID-19 pandemic. Find out more...

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Doctors in Oxfordshire are urging people to get medical advice if they are worried about symptoms of cancer. Cancers are detected earlier and lives are saved if more people are referred for investigation for checks. Find out more...

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NHS England and Oxfordshire’s healthcare partners are urging people to attend regular vaccination appointments to prevent outbreaks of deadly serious diseases and reduce pressure on the health service. Find out more...

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A stroke is a medical emergency and prompt treatment is essential. Oxford University Hospitals NHS Foundation Trust (OUH) can provide urgent help and support should you or someone you know suffer a stroke. They can also offer more routine support for stroke patients, and have measures in place to protect your safety when receiving treatment. Find out more...

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Oxford University Hospitals NHS Foundation Trust is reminding pregnant women in Oxfordshire that the maternity service is still open 24/7 for births, urgent care, and clinical advice. Some face-to-face appointments with a midwife or doctor are essential, and it is important to attend. Find out more...

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Staff at Oxford University Hospitals NHS Foundation Trust are encouraging people who are experiencing serious heart problems during the COVID-19 pandemic to go to their nearest Emergency Department or dial 999. Find out more...

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Primary Care

Doctors in Oxfordshire are encouraging people to contact their local GP surgery to get medical advice if they have any concerns about their health. GP practices are still open to care for their patients and are doing all they can to ensure patients, staff and the general public stay safe and avoid spreading COVID-19. Find out more...

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The mental and physical wellbeing of your children

Healthcare services in Oxfordshire are urging parents and carers of children and adolescents whose physical and mental health may be at risk to get the help they need. Find out more...

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Shielding the vulnerable

The county council, in partnership with district councils, the NHS, the voluntary sector and friends, neighbours and family in every community are collaboratively working hard to support those who registered as shielded.. Find out more...

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Learning Disabilities

Oxford Health and our partner organisations across the Oxfordshire health and social care system are supporting those with learning disabilities. Find out more...

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