NHS 111

 

NHS 111

If you have an urgent medical problem and you’re not sure what to do, you can call 111 by phone or access the service online at 111.nhs.uk website (for people aged 5 and over)

How NHS 111 works:

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone. The phone service is open 24 hours a day, 7 days a week. Depending on your symptoms you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice