Coronavirus (Covid-19) Advice and Support
(For the latest national coronavirus advice please visit www.nhs.uk/coronavirus)
- Easy Read information - includes explanations of some of the words and phrases used during the pandemic, and also links to useful information on topics like staying at home, taking care of yourself and social distancing
- Stay at home guidance
- What to do if you think you have coronavirus
- Advice for people at higher risk of coronavirus
- Changes to seeing your GP
- Diabetes & Mental Health Helplines
- Ramadan guidance for the public
- Fasting and Ramadan for NHS staff
- Opening hours of Minor Injuries Units and First Aid Units
- Help the NHS and hand back equipment no longer used
- Volunteering in Oxfordshire
- Useful links - national and local
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
- shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
- any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
- travelling for work purposes, but only where you cannot work from home
These reasons above are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
Other staying at home guidance
There is separate advice about:
- staying at home if you're at high risk of getting seriously ill from coronavirus
- staying at home if you or someone you live with has symptoms of coronavirus
Do NOT leave your home if you think you have coronavirus
You do not need to contact your GP if you think you have coronavirus.
- You can use the online 111 coronavirus service to get advice and find out what to do. Only call 111 if you cannot get help online, or cannot handle your symptoms at home. This approach will free up help for those who most need it.
Babies and children
- Call 111 for advice if you're worried about a baby or child. If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999. Do not delay getting help if you're worried. Trust your instincts.
GP practices are taking actions to protect patients, staff and the wider community by introducing a new telephone triage system for GP appointments. For more information about speaking to your GP, click here.
Due to the coronavirus situation the NHS is redeploying key clinical staff to where they are most needed. This means we have reduced the opening hours of Minor Injuries Units (MIUs) and First Aid Units (FAUs) in Oxfordshire. Since March 23, the following measures have been introduced:
- Minor Injury Units at community hospitals in Abingdon, Witney and Townlands in Henley: These are operating reduced hours but remain open seven days a week, 10am to 6.30pm.
- Bicester Community Hospital: The First Aid Unit and Out of Hours service will be closed during the week. It will be open from 8.30am to 11pm at weekends. Posters will be displayed on doors, for anyone turning up, signposting them to services at Witney and Abingdon hospitals.
- Chipping Norton Health Centre: The First Aid unit – operated by South Central Ambulance Service is closed temporarily.
- Wallingford Community Hospital: This unit is temporarily closed during the COVID-19 outbreak.
Getting help: If you need medical help please contact NHS111 first, via phone or the NHS111 website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary. However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.
Please also note that in order to comply with social distancing policies, people are asked to attend units on their own if possible, or with one other person only if they require help or support.
For more information visit the Oxfordshire County Council website which is packed full of information on how to volunteer and who with - see here
- Up-to-date NHS information on coronavirus, including symptoms and when people should stay at home can be seen at www.nhs.uk/conditions/coronavirus-covid-19
- NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do
- Public Health England - guidance on mental health and wellbeing
- Oxfordshire County Council - including information on schools, childcare and early years
- Oxfordshire County Council - advice on shielding the most vulnerable
- Updates from Oxford University Hospitals
- Thames Valley Police - FAQs on coronavirus
- Information and links to local advice on mental health and wellbeing