Coronavirus (Covid-19) Advice and Support
Last Updated: 29 September 2020
(For the latest national coronavirus advice please visit www.nhs.uk/coronavirus)
- The latest guidance on staying safe and controlling the virus
- Oxfordshire County Council services and controlling COVID-19
- Easy Read information - includes explanations of some of the words and phrases used during the pandemic, and also links to useful information on topics like staying at home, taking care of yourself and social distancing
- What to do if you think you have coronavirus
- Advice for people at higher risk of coronavirus
- Shielding the vulnerable
- Face masks and coverings
- Changes to seeing your GP
- Diabetes & Mental Health Helplines
- Supporting people with diabetes during coronavirus
- Mental health support for children and young people
- Bereavement support leaflet - local and national support
- What to do when someone dies during the pandemic - government advice on the next steps
- Opening hours of Minor Injuries Units and First Aid Units
- Help the NHS and hand back equipment no longer used
- Volunteering in Oxfordshire
- Useful links - national and local
Do NOT leave your home if you think you have coronavirus
You do not need to contact your GP if you think you have coronavirus.
- Call 119 to book a test. You can also use the online 111 coronavirus service to get advice and find out what to do. Only call 111 if you cannot get help online, or cannot handle your symptoms at home. This approach will free up help for those who most need it.
Babies and children
- Call 111 for advice if you're worried about a baby or child. If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999. Do not delay getting help if you're worried. Trust your instincts.
GP practices are taking actions to protect patients, staff and the wider community via a telephone triage system for GP appointments. For more information about speaking to your GP, click here.
For the current information on opening hours at MIUs and FAUs in Oxfordshire see below:
- Minor Injury Units at community hospitals in Abingdon, Witney and Townlands in Henley: These are are open seven days a week by appointment only. Please call 111 or contact an MIU directly (see here for opening times).
- Bicester Community Hospital: Normal opening hours by appointment only. Please contact the unit before attending (see here for opening times).
- Chipping Norton Health Centre: Integrated Primary Care Service – operating from 5pm-9pm Monday-Friday and 10am-9pm weekends and bank holidays. The service will remain based at the health centre and run by South Central Ambulance Service Specialist Practitioners.
- Wallingford Community Hospital First Aid Unit: This unit is temporarily closed during the COVID-19 outbreak.
Getting help: If you need medical help please contact NHS111 first, via phone or the NHS111 website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary. However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.
Please also note that to comply with social distancing, people are asked to attend units on their own if possible, or with one other person only if they require help or support.
For more information visit the Oxfordshire County Council website which is packed full of information on how to volunteer and who with - see here
- Up-to-date NHS information on coronavirus, including symptoms and when people should stay at home are at
- NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do
- Public Health England - guidance on mental health and wellbeing
- Oxfordshire County Council - including information on services
- Oxfordshire County Council - advice on shielding the most vulnerable
- Updates from Oxford University Hospitals
- Thames Valley Police - FAQs on coronavirus
- Information and links to local advice on mental health and wellbeing