Coronavirus (Covid-19) Advice and Support



Updated: 02 December 2020:

The Government has confirmed that Oxfordshire will move into the high COVID-19 alert level (tier 2) from Wednesday 2 December. This means changes to the rules around working, socialising and running a business. Until that date, the national lockdown restrictions remain in place.

From 2 December, the following will apply:

  • People must not meet socially with anybody outside their household or support bubble in any indoor setting, whether at home or in a public place.
  • People must not meet in a group of more than six outside, including in a garden or other space.
  • Non-essential shops can reopen, as can personal care businesses such as hairdressers, gyms and the wider leisure sector. All businesses and venues that reopen must have COVID-secure measures in place.
  • Hospitality venues will be allowed to stay open until 11pm – with last orders at 10pm. However, only those that serve substantial meals can operate, and alcohol can only be served with substantial meals.
  • Collective worship, weddings and outdoor sports can resume, with restrictions in place.
  • Everyone who can work from home should continue to do so. 

Further information is available here

COVID cases in Oxfordshire

The week up to 20 November saw a drop in infection rates across the county, with a total of 671 confirmed cases – an equivalent of 97 per 100,000 residents, and a decrease from 1,171 the previous week.

Ansaf Azhar, the county council’s Director for Public Health, said: “I’d like to thank everyone who has adhered to the national restrictions during November. As the recent fall in COVID cases shows, by people playing their part and sticking to the rules, we can stem the spread of the virus in Oxfordshire.

“However, I must caution that this is just one week’s data and the situation could easily reverse. We can’t afford to be complacent. National lockdown may be lifting next Wednesday, but we are still in the middle of a pandemic. It’s critically important that we all stick to the new local restrictions.


Updated: 05 November 2020:

A four-week national lockdown has been introduced for England. The move comes in the wake of rapidly rising infection levels across the country and a significant rise in hospital admissions.

From 5 November, people must stay at home unless they have a specific reason to leave, such as education, childcare, and work which cannot be done from home. Pubs, restaurants, and non-essential shops and businesses will have to close, although hospitality venues can continue to provide takeaway and delivery services. Schools, colleges,universities and early years settings can remain open.

To check the national tier where you live see here 

Updated: 29 October 2020:

Oxford will be moved into the government’s ‘high’ or tier 2 alert level after a further rise in cases of COVID-19 – meaning that the city’s residents will need to abide by new rules from Saturday 31 October.

The rest of the county remains at tier 1 or ‘medium’ alert level.

What are the features of the high level of COVID alert?

  • People must not meet socially with anybody outside their household or support bubble in any indoor setting, whether at home or in a public place.
  • People must not meet in a group of more than six outside, including in a garden or other space.
  • People should aim to reduce the number of journeys they make where possible. If they need to travel, they should walk or cycle where possible. If taking public transport, they should plan ahead and avoid busy times and routes.

Further information is available at

Read more on the story here

People who are unsure what level an area is in can use the postcode checker on the government’s website.

Frequently asked questions about tier 2


(For the latest national coronavirus advice please visit For Oxfordshire based updates please see here:

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What to do if you think you have coronavirus

Do NOT leave your home if you think you have coronavirus

You do not need to contact your GP if you think you have coronavirus. 

  • Call 119 to book a test. You can also use the online 111 coronavirus service to get advice and find out what to do. Only call 111 if you cannot get help online, or cannot handle your symptoms at home. This approach will free up help for those who most need it.

Babies and children

  • Call 111 for advice if you're worried about a baby or child. If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999. Do not delay getting help if you're worried. Trust your instincts.

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Changes to seeing your GP

GP practices are taking actions to protect patients, staff and the wider community via a telephone triage system for GP appointments. For more information about speaking to your GP, click here.

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Opening hours of Minor Injuries Units and First Aid Units

For the current information on opening hours at MIUs and FAUs in Oxfordshire see below:

  • Minor Injury Units at community hospitals in AbingdonWitney and Townlands in Henley: These are are open seven days a week by appointment only. Please call 111 or contact an MIU directly (see here for opening times).

  • Bicester Community Hospital: Normal opening hours by appointment only. Please contact the unit before attending (see here for opening times).

  • Chipping Norton Health Centre: Integrated Primary Care Service – operating from 5pm-9pm Monday-Friday and 10am-9pm weekends and bank holidays. The service will remain based at the health centre and run by South Central Ambulance Service Specialist Practitioners.

  • Wallingford Community Hospital First Aid Unit: This unit is temporarily closed during the COVID-19 outbreak.

Getting help: If you need medical help please contact NHS111 first, via phone or the NHS111 website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary.  However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.

Please also note that to comply with social distancing, people are asked to attend units on their own if possible, or with one other person only if they require help or support.

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Volunteering in Oxfordshire – you can do your bit

 For more information visit the Oxfordshire County Council website which is packed full of information on how to volunteer and who with - see here

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Useful websites

National Advice

Local Advice


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