Coronavirus (Covid-19) Advice and Support


Updated 17 February 2021

Oxfordshire people urged to keep on following national lockdown rules as fight against COVID continues

The COVID-19 vaccination roll-out is progressing well in Oxfordshire. To get more information and to check on vaccine eligibility and priority groups see here



However, it is essential that everyone continues to stay at home if possible whether they have had the vaccine or not to protect the NHS and save lives.


What are the lockdown measures?

  • You must stay at home, except for a permitted reason. This includes activities such as essential shopping, education and childcare, work which cannot be done from home, medical needs, exercise, and communal worship.

  • If you do leave home for a permitted reason, you should stay local in the village, town or part of the city where you live. 

  • You must not meet socially with family or friends, unless they are part of your household or support bubble.

  • You can leave your home to exercise once a day. You can exercise in a public outdoor place with members of your household or support bubble or, when you are on your own, with one person from another household.

  • Primary, secondary and special schools will remain open for vulnerable children and children of critical workers. Remote working will take place for all other children until February half term. End-of-year exams will not take place this summer. Early years settings such as childminders and nurseries can remain open.

  • Higher Education provision will remain online until mid-February for all courses, except those for future critical workers such as medicine and dentistry.

  • Pubs, restaurants, and non-essential shops and businesses must close, although hospitality venues can provide delivery and takeaway services - but not takeaway alcohol.

  • People who are clinically extremely vulnerable should only go out for medical appointments, exercise or if it is essential. They should not attend work.

Further more detailed information about the national lockdown restrictions can be found at

COVID cases in Oxfordshire

The ongoing changes in the rate of infection, case numbers and deaths associated with the pandemic are dynamic. You can find the latest information here.

What to do if you think you have coronavirus

  • Do NOT leave your home if you think you have coronavirus
  • You do not need to contact your GP if you think you have coronavirus: Call 119 to book a test. You can also use the online 111 coronavirus service to get advice and find out what to do. Only call 111 if you cannot get help online, or cannot handle your symptoms at home. This approach will free up help for those who most need it.
  • Babies and children: Call 111 for advice if you're worried about a baby or child. If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999. Do not delay getting help if you're worried. Trust your instincts.

Other useful links

  Back to top

Changes to seeing your GP

An increasing number of practices are contacting Oxfordshire CCG asking if patients are aware that they should not contact their GP practice about a Covid-19 vaccination; instead they should wait to be contacted about an appointment. This message has been a key part of all public-facing NHS communication at a national, regional and local level.

Overall, GP practices are taking actions to protect patients, staff and the wider community via a telephone triage system for GP appointments. For more information about speaking to your GP, click here.


Getting help

If you need medical help please contact NHS111 first, via phone or the NHS111 website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary.  However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.

Please also note that to comply with social distancing, people are asked to attend units on their own if possible, or with one other person only if they require help or support.

  Back to top

Useful websites

National Advice

Local Advice

COVID Vaccination Information - Imam Monawar Hussain, OUH Muslim Chaplain

 Translated Materials

  Back to top