Coronavirus - changes in GP care
As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, GP practices are taking actions to protect patients, staff and the wider community by introducing a new telephone triage system for GP appointments. The aim is to significantly reduce the footfall through GP surgeries to reduce the risk of spreading the virus, in line with national guidance.
All GP appointments will initially be on the telephone. If you already have an appointment booked with a GP, please do not go to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.
Nursing appointments will continue as planned but please consider the national guidance before visiting the practice – see here:
Stay at home if you, or someone you live with, has coronavirus symptoms
Stay at home for 14 days if you or someone you live with has either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read NHS advice about staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.