COVID-19 (Coronavirus) advice and information

Date: 23 March 2020

nhs logo

Important information: Opening hours of Minor Injuries Units and First Aid Units in Oxfordshire

Due to the Coronavirus situation the NHS is redeploying key clinical staff to where they are most needed. This means we will reduce the opening hours of Minor Injuries Units (MIUs) and First Aid Units (FAUs) in Oxfordshire from Monday 23 March 2020.

Fewer patients have been visiting MIUs and FAUs in recent weeks, and we need to free health staff to deal with an increase in demand from the ‘out-of-hours’ service. Like other health organisations across the country, the NHS in Oxfordshire is responding to increasing demands caused by the coronavirus outbreak and planning for this to grow. At the same time our staff are also affected. 

From March 23 the following measures are being introduced:
Minor Injury Units at community hospitals in Abingdon, Witney and Townlands in Henley: These are operating reduced hours but remain open seven days a week, 10am to 6.30pm.

Bicester Community Hospital: The First Aid Unit and Out of Hours service will be closed during the week. It will be open from 8.30am to 11pm at weekends. Posters will be displayed on doors, for anyone turning up, signposting them to services at Witney and Abingdon hospitals.

Chipping Norton Health Centre: The First Aid unit – operated by South Central Ambulance Service is closed temporarily.

Wallingford Community Hospital: This unit is temporarily closed during the COVID-19 outbreak.

Getting help: If you need medical help please contact NHS111 first, via phone or website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary.  However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.

Please also note that in order to comply with social distancing policies, people are asked to attend units on their own if possible, or with one other person only if they require help or support.

Important information about the coronavirus (COVID-19)

 The NHS in Oxfordshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.


  • Summary:

    Coronavirus - What you need to know

  • Transformation:
  • Date:
    16 March 2020