Make a Complaint

stethoscopeGP Services

If you wish to complain about the service you have received from your GP practice you can: 

  • Take your complaint to your GP practice. They will investigate your complaint and provide you with a response.


Phone: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)
Email: (Please state: ‘For the attention of the complaints team’ in the subject line) 

Hospital Services 

To complain about the service you have received from a hospital you can:


  • You can also use the NHS Complaints Advocacy Service, a free independent advocacy service in Oxfordshire hosted by POhWER that helps individuals to make a complaint about any aspect of their NHS care or treatment.   This includes treatment in a private hospital or care home that is funded by the NHS.


Phone:  0300 200 0082

If you would like to discuss your best course of action or make a complaint about OCCG please call our patient services and we will be happy to assist you.

Freephone: 0800 052 6088

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