- Neighbourhood Access Hubs – The hub will provide same day urgent appointments between groups of practices for patients unable to get an appointment at their own practice.
Additionally, more 20 minute appointments will be introduced by participating GP practices for patients with more complex conditions to focus on preventative care. These patients will be seen by their regular GP in their own practice, as continuity of care and proactive treatment for these patients will deliver better outcomes in the long term.
This will run in Banbury, Bicester, Wantage and Witney initially.
Phase two: Chipping Norton, Carterton, Faringdon, Kidlington.
- Early Visiting and Home Support Teams – These teams will help GPs to respond to requests for urgent same day home visits. The aim is to provide a more responsive service, to visit in a timely manner rather than waiting until the GP has finished their appointment session and to identify early support before their condition deteriorates and they need to be admitted to hospital.
This service will work closely with the Neighbourhood hubs and with colleagues from other community health and social care services, offering greater support to patients in care homes and those who live in more rural areas. The teams will have remote access to the medical records of the patients they are visiting.
These teams will operate in Banbury, Bicester, Faringdon, Witney and Oxford. The Banbury team began in June.
A skype-type consultation service will also be trialled with care and nursing homes around Banbury.
- Care Navigators – GP practices in Oxford will work with staff in hospitals and social care to offer better, joined up care for the two per cent of patients registered with city practices with the most complex conditions. Care Navigators will co-ordinate support for these patients and liaise with their GPs, families and carers in practices and in patient’s homes to ensure care is proactive. This pilot will run in all GP practices in Oxford.
While in Abingdon, Care Navigators will provide an information and signposting service to all patients registered with participating practices.
- An online project will test the impact of an online health resource to help empower patients initially in the Abingdon area which could then be rolled out countywide.
E-consultations will also be trialled in Abingdon where patients will be offered the opportunity to book e-consultations during the early mornings and evenings and Saturdays. Routine e-consultations during hours will also be available.